Welcome to Our House Collectibles Gift Gallery
Also know as (Our House Miniatures)

WE SUPPORT & PRAY FOR OUR TROOPS

• PLEASE! Remember those in our Armed Forces, who serve & have served our country, they are our daughters, sons, wives & husbands. We unequivocally support our troops & pray for their safe return......God bless them & keep them safe. ________________________________________________________________

• • Please join your Local Chapter of the Alzheimer's Association

• • Please help to fight Cancer ________________________________________________________________

HOURS...24 Hrs a day (INTERNET ONLY)

• 2017 marks our 31th Anniversary

• We are an internet only store. (Formally San Diego & Honolulu) ________________________________________________________________

PAYMENT METHODS...

• We accept Visa, MasterCard, American Express (Discover card holders please email)

• If you have questions about any of the items colors, sizes etc. on this site please feel free to email us at miniatures@ourhousehawaii.com. We are here to make your collecting experience a happy one.

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ORDERING WITH A CREDIT CARD

When ordering please make sure the Bill To address is the correct address that your credit card bill is mailed to. You may have moved & forgotten to change your address with the bank or credit card company. With Internet sales, unlike store sales, the customer enters the information on our order page and if the Bill To address does not match what your credit card company has it is noted on our order screen.

So when ordering please make sure the information you put on our order page is the same as is on your current credit card bill. Correct information will avoid any unnecessary delays & misunderstandings.

We will not process your order unless all the Bill To information is correct. In this day of Identity Theft we do this to avoid a fraudulent charge being made to anyone's charge card. _______________________________________________________________

RETURN POLICY...

• Purchases may be returned only if damaged, for replacement only. All returns must have prior approval, with all material in the original packaging. Method of returned shipping must be pre-approved.

• Returning merchandise must be returned within 10 days of outbound postmark. E-mail or call us if you have any questions.

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SHIPPING POLICY...

• We do not ship merchandise outside of the United States nor do we ship to an address in the United States that is ordered from outside of the United States. All orders must be placed with a USA address and shipped to a USA address, no exceptions please.

• In Stock items usually will be shipped within 3 to 5 business days. If there may be a delay you will be notified within 3 business day of your order.

• "FREE SHIPPING" does not include shipping to Hawaii (except for Hawaiian items...Kim Taylor Reece Collectibles,“Aloha from days gone by" Fine Porcelain Hawaiian Figurine, etc) or Alaska. Customers in those two states pay actual shipping cost. Email for exact shipping cost.

• If the item of your choice does not included FREE SHIPPING, please take a moment and email us for the exact shipping charges. In some instances as with small items we will not know the exact cost until we ship the item after which we will charge those exact costs to your card.

• "If requested estimated shipping fees will be emailed before shipping".

• Most items shipped from Hawaii are "mostly" shipped FedEx. Plan on 7 working days from the time you order to receive you package).(That includes ALL- Kim Taylor Reece Collectibles and “Gill” Fine Porcelain Hawaiian Figurines…)

• Within the continental US (48 states) UPS 2nd day service & Fed-ex are available, please email us.

"PLEASE READ THIS SECTION"

• If special shipping is requested customer pay actual cost of all other forms of shipping, air, etc. Email for exact shipping cost.

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WRONG PRICE...

• If You Make A Purchase & We Have Inadvertently Mispriced An Item(s) Or Made an Error On This Web Site We Reserve The Right To Notify You Of That Error. At That Time You Can Choose To Accept The Corrected Price Or Error Or You May Cancel Your Order With No Penalty. Sorry, We Are Not Perfect

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USA ONLY:

• We do not ship outside of the United States nor do we ship to an address in the United States that is ordered from outside of the United States

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Thank you, Ed & Jean

ourhousehawaii@yahoo.com

ourhousehawaii@yahoo.com